POLICY
PRICES + IMPORTANT INFORMATION
ALL PRICES AND SALES ARE FINAL, LANAY GRAPHICS DOES NOT OFFER REFUNDS FOR ANY SERVICES UNLESS THEY CAN'T BE COMPLETED.
COMMUNICATION IS KEY! PLEASE BE AS DESCRIPTIVE AS POSSIBLE ABOUT HOW YOU WANT YOUR PROJECT TO BE. THIS WILL HELP ME BRING YOUR VISION TO LIFE.
PROVIDE A CONTACT METHOD THAT IS THE BEST WAY TO COMMUNICATE WITH YOU. IF NO CONTACT IS MADE WITHIN 48 HOURS THE PROJECT WILL BE TERMINATED.
I HAVE THE RIGHT TO REFUSE SERVICES IF NECESSARY, DISRESPECT ISN'T TOLERATED AT ALL.
PLEASE SEND GOOD OR HIGH-QUALITY PHOTOS TO RECEIVE THE BEST RESULTS, LOW QUALITY, AND OVERLY FILTERED PHOTOS WON'T BE ACCEPTABLE.
THE PROCESS
ONCE YOU'VE PLACED YOUR ORDER, I WILL REACH OUT TO YOU WITHIN 24-48 HOURS. TO DISCUSS SPECIFIC DETAILS ABOUT YOUR PROJECT. AFTER THIS I WILL START ON YOUR PROJECT. THE TURNAROUND TIME IS USUALLY BETWEEN 2-5 BUSINESS DAYS DEPENDING ON THE NUMBER OF PROJECTS I HAVE, WHICH CAN RESULT IN 6-12 BUSINESS DAYS.
IF YOU DO NOT HEAR ANYTHING FROM ME PLEASE EMAIL ME OR MESSAGE ME ON INSTAGRAM.
REVISIONS ARE ACCEPTABLE BUT YOU WILL BE LIMITED TO 2, AFTER THAT IT BE A FEE OF $10 FOR ANY MORE REVISIONS.
RUSH FREE IS $20, IF YOU NEED YOUR PROJECT BY A CERTAIN DATE PLEASE LET ME KNOW BY EMAIL OR DM ON INSTAGRAM. RUSH FEE WILL HAVE YOUR PROJECT DONE IN 24 HOURS.
AFTER 3 DAYS YOUR PROJECT WILL BE DELETED, THEREFORE CHANGES CAN NOT BE MADE FROM THAT POINT.